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Privacy Policy

Last updated: April 1, 2026

1. Introduction

Welcome to HablaFlow LLC ("HablaFlow", "we", "us", or "our"), an Arizona Limited Liability Company. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our translation service.

2. Information We Collect

Account Information

When you create an account, we collect your email address and any profile information you choose to provide. If you sign up using Google, we receive basic profile information from that service.

Translation Data

We store your translation history to improve our service and provide you with access to past translations. This includes the source text, translated text, tone settings, and any feedback or ratings you provide.

Voice Data

When you use voice input, your audio is processed to convert speech to text. We do not store raw audio recordings. Voice output is generated on-demand and not retained.

Usage Data

We collect information about how you use HablaFlow, including translation counts, feature usage, and general analytics to improve our service.

3. How We Use Your Information

  • To provide and maintain our translation service
  • To improve translation quality through machine learning (using anonymized data)
  • To process payments and manage subscriptions
  • To send service-related communications
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. AI and Machine Learning

HablaFlow uses AI to provide translations and continuously improve. Your translation feedback and ratings help us enhance our service. We use anonymized and aggregated data to train our models. You can opt out of contributing to AI improvement in your account settings.

5. Data Sharing

We do not sell your personal data. We may share information with:

  • Service Providers: Including payment processors (Stripe), authentication services (Supabase), and AI providers (OpenAI) who process data on our behalf
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

6. Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of certain processing
  • Withdraw consent

To exercise these rights, contact us at privacy@hablaflow.com.

8. Data Retention

We retain your account data for as long as your account is active. Translation history is kept for 2 years unless you request earlier deletion. After account deletion, we may retain anonymized data for analytics purposes.

9. Children's Privacy

HablaFlow is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through a notice on our website.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

HablaFlow LLC

Email: support@hablaflow.com