Privacy Policy

Account Information

When you create an account, we collect your email address and any profile information you choose to provide. If you sign up using Google, we receive basic profile information from that service.

Translation Data

We store your translation history to improve our service and provide you with access to past translations. This includes the source text, translated text, tone settings, and any feedback or ratings you provide.

Translation Cache

To speed up common requests and reduce cost, we also store submitted text and its translation in a shared cache keyed only to the exact wording, direction, tone, and region requested — not to your account or identity. If another user later submits identical text under the same settings, our servers may return the cached result instead of generating a new one. This cached data is stored on our servers and is accessible only by our own backend systems using a privileged key — it is never exposed through the app to you or to any other user. Cached entries stop being used after 30 days.

Voice Data

When you use voice input, your audio is processed to convert speech to text. We do not store raw audio recordings. Generated voice output may be temporarily cached for performance and cost reasons and is automatically deleted after 30 days.

Realtime Beta Conversations

Realtime Beta works differently from standard voice input. When you use it, your microphone audio streams directly from your browser to our AI provider (OpenAI) over a temporary, encrypted connection — it does not pass through or get stored on HablaFlow's own servers. Our server's only role is to issue a short-lived connection credential before the session starts. The text transcript of the conversation is separately sent to our server to check that names and key details were translated correctly; that transcript text is not currently saved to your history.

Usage Data

We collect information about how you use HablaFlow, including translation counts, feature usage, and general analytics to improve our service.

Camera and Image Scan Data

HablaFlow Scan allows users to take or upload images containing readable text, such as menus, signs, screenshots, labels, or travel notes. Images are used only to extract text and provide translations.

We do not use uploaded images to identify users. We do not sell uploaded images. We do not intentionally store original uploaded images after processing unless a future feature clearly says otherwise.

The extracted text may be processed by our AI service providers to generate detected text, translations, explanations, and related language features. Translation results, detected text, source/target language, tone, and related metadata may be saved to your history if you are logged in.

Message Insight

Message Insight analyzes the wording of text you submit for this feature — including a message someone else sent you, if you choose to paste it in for analysis — comparing tone, directness, and (once translated) how the translation may have shifted meaning. That text is sent to our AI provider for analysis and is not saved beyond generating the result.